Personal Navigator UK
formerly PIP Navigator
England & Wales

Stop describing a good day.

A free, plain-English guide to describing how your condition really affects you day to day on a PIP form, including the harder days, not just your best ones.

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FreePlain EnglishEngland & Wales only

If this is you

The PIP form asks you to put years of coping into a few boxes, and most people, without realising it, describe a managed version of their life. The day they got dressed. The day they got out. The version where they pushed through.

This guide is about describing what actually happens, on a typical day, in your own words, so the form reflects the reality you live with, not just your best hours.

What the free guide covers

Why England & Wales matters here

England and Wales only.

PIP in England and Wales is handled by the Department for Work and Pensions (DWP). If you’re in Scotland, PIP has been replaced by Adult Disability Payment (ADP). This guide isn’t written for that system. If you’re in Northern Ireland, PIP is run by the Department for Communities (DfC), and a separate guide covers NI.

Everything here is written for the system you’re actually dealing with.

Who it’s for

People filling in a PIP form for themselves, and the parent-carers and family helping someone else through it, across England and Wales. It’s shaped by lived experience: calm, practical, no jargon.

Honest answers

Is it really free?

Yes. No payment. We ask for your email so we can send the guide and keep helping with plain-English bits along the way. Unsubscribe whenever you like.

Does it tell me “what to say” to get awarded?

No. There are no magic words and no guarantees. It helps you describe your own situation honestly and clearly. That’s all.

Is this legal or welfare-rights advice?

No. Personal Navigator UK is peer support and educational guidance. For advice on your own PIP claim, form, assessment or decision, contact Citizens Advice or a local welfare-rights adviser.

Does this cover Scotland or Northern Ireland?

Not this one. Scotland uses Adult Disability Payment; NI runs PIP through the DfC. This guide is written for England & Wales.

What happens to my email?

It’s added to our list so we can send the guide and occasional help. We don’t sell it. You can unsubscribe at any time. See our Privacy Policy.

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